My name is Clemma and I am writing about my experience with the Dexcom Seven continuous glucose monitoring system. I live in Minneapolis with my young son and my not so young husband. I was diagnosed with Type 1 diabetes 11 years ago, when I was almost 21 years old. I started pumping 7 years ago, first with a Minimed 508, then an Animas IR1200, and now with the OmniPod. Friday, June 29 I hooked up to my newest constant companion, the one and only Comrade Dex...

Thursday, September 6, 2007

Obtaining insurance approval

Today I finally started the process of getting my insurance to pay for this thing. My current insurance is a Uniform Preferred Provider plan, which I get through my job at the University of Washington. They have historically been great about approving requests quickly. Cross your fingers for me.

The Dexcom insurance submission goes as follows:
1) Contact the woman who is in charge of obtaining insurance coverage for Dexcom customers.
2) Fax this woman a copy of my insurance card; subscriber's name, employer, and date of birth; my relationship to the subscriber, and my name/employer/date of birth
3) That is as far as I have gotten. Presumably this nice woman at Dexcom will submit the request to my insurance, at which point they will cover it in full. Hey a girl can dream...

I'll update this post as soon as I have something to report.

If you are a CGMS user who has obtained insurance coverage, please comment to this post and share your story. Heck, even comment if you tried and were denied.

4 comments:

Bernard said...

Clemma

Let me know how you managed to get hold of this woman. I've left 2 voice mail messages for her over the last week and there's been no reply.

I think she's a figment of Dexcom's imagination. :-)

mollie said...

i have 2 email addresses for insurance SME's at Dexcom - (Subject Matter Experts) - i get good reply from Tania(apprentice) - it appears Mildred Romero is the Master Expert and bombarded with the apprentice questions---good luck to both of you...i am in the phase of insurance needing a better description of what Dex is.

tamaya-ramirez@Dexcom.com
mromero@dexcom.com

SexyDexy said...

I've been working with Mil Romero. She does take quite a while to return calls, but then so do I, so I haven't been upset about it. I faxed her certain insurance information and she is supposedly working on the submission now. I can tell you what information she wanted and give you her secure fax number if you would like that.

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